SmartBook Business Care

Privacy Policy

Effective date: May 5, 2026

SmartBook Business Solution ("we", "our", or "us") provides business management services including customer management, sales, inventory, income and expense tracking, subscription features, and reporting tools.

This Privacy Policy explains what data we collect, how we use it, and your choices regarding your data.

1. Information We Collect

Account information: full name, username, email address, phone number, and password (stored securely as hash).
Business data you provide: customers, products, sales, expenses, income, subscriptions, and related records.
Transaction metadata: payment references, plan/package details, and timestamps.
Technical/usage data: limited system logs needed for security, troubleshooting, and service reliability.

2. How We Use Information

To create and manage user accounts.
To provide app functionality and sync your business records.
To process subscriptions and related operations.
To secure the platform, detect abuse, and troubleshoot issues.
To communicate service updates and support responses.

3. Legal Basis and Consent

We process data to provide contracted services, protect security and fraud prevention interests, comply with legal obligations, and where applicable based on user consent.

4. Data Sharing

We do not sell personal data. We may share limited data with trusted processors and infrastructure providers strictly to operate the service (e.g., hosting, payment processing, messaging), under confidentiality and security obligations.

5. Data Security

We implement reasonable technical and organizational security measures to protect personal and business data, including encrypted transport (HTTPS) and access controls.

6. Data Retention

We retain data for as long as needed to provide services, comply with legal/accounting obligations, resolve disputes, and enforce agreements. Data no longer required is deleted or anonymized when feasible.

7. Account Deletion and Data Deletion Requests

You can request deletion of your account and associated data at: support@smartbusinesssolution.so

Please include your registered email, username, and phone number (if used) for verification.

What we delete: account profile and associated business records linked to your account, where applicable.
What may be retained: limited records required for legal compliance, fraud prevention, accounting, or dispute handling.
Processing time: deletion requests are processed within 30 days.

For Google Play data deletion requirements, this policy serves as the public deletion method and contact point.

8. Your Rights

Depending on applicable law, you may request access, correction, or deletion of your data, and object to or restrict certain processing. Contact us using the details below.

9. Children's Privacy

The app is not directed to children under 13 (or equivalent minimum age in your region), and we do not knowingly collect personal information from children.

10. International Transfers

Your data may be processed in countries where our service providers operate. We apply safeguards appropriate to applicable data protection requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the effective date.

12. Contact Us

Email: support@smartbusinesssolution.so
Company: SmartBook Business Solution